Warranty Policy

How long is the warranty for my chair?

Basic Chair: 1-year warranty

Upgraded Chair: 3-year warranty

What does the warranty cover?

Coverage
The warranty covers the mechanical structure, gas lift, backrest support, and other issues not caused by human damage. If any problem occurs within the warranty period, we will provide free replacement parts.

Proof of Warranty
Your order number serves as the proof of warranty.

Support
If your product has any issues within the warranty period, please contact us. We will do our best to assist you and resolve the problem promptly.

How long is the warranty for my desk?

Basic Electric Desk: 1-year warranty
Upgraded Electric Desk: 10-year warranty

What does the warranty cover?

Coverage
The warranty covers all parts of the product, including the motor, desktop, and frame, and other issues not caused by human damage. If any problem occurs within the warranty period, we will provide free replacement parts.

Proof of Warranty
Your order number serves as the proof of warranty.

Support
If your product has any issues within the warranty period, please contact us. We will do our best to assist you and resolve the problem promptly.

What is not covered under the warranty?

The warranty does not cover damages caused by misuse, modification, or normal wear and tear.

Shipping policy

Shipping Time: 

Orders are usually dispatched within 24 hours.

Delivery Time:

  • For West Malaysia: 1–5 working days
  • For East Malaysia: 5–10 working days